If anyone in the Big Cedar Lake District has noticed that GFL has NOT picked up their trash, please remember that they are required to handle collection services properly and safely. Here is some helpful information from GFL for Collection Day:

We don’t want to miss your collection, but we can’t pick up your trash if it isn’t by the curb when our truck gets there on your service day. This guide on container placement will ensure you’re prepared:

• Place your trash cart and recycling bin at the curb with the wheels facing your house and the lid opening into the street.
• Keep your garbage carts four feet apart and at least four feet or more from any obstacles such as mailboxes, cars, lamp posts, or power lines.
• Keep your carts at the curb until the end of the day if it hasn’t been collected. Sometimes the timing of our arrival changes, and we don’t want to miss you if we come later than expected.
• It’s generally best to put your container out the night before your collection day. That way even if we’re early, you won’t miss your pick-up.

If you follow these guidelines, you shouldn’t have any problems with your collection. On rare occasions something can go wrong, so if you have any issues with your service such as a missed collection, please contact the BCLPRD to report it.

At GFL, our job is to provide you with the best waste collection service possible, so please don’t hesitate to reach out!

Customer Service at GFL 1-920-387-0987

Please make sure to mention that you are in the Contract for the Big Cedar Lake District for TRASH, and for RECYCLING, that you are in the Town of West Bend's recycling contract (Town of Polk residents that live in the BCL district can reach out to the Town of Polk for recycling needs)